Tree testing provides a cheap and effective way of checking draft navigation before proceeding further into a redesign.

Jargon can make it hard for even experienced intranet users to find what they need and to complete tasks.

Intranets filled with ‘blah blah’ landing pages can make it impossible for staff to find what they need.

Understanding common and important staff tasks underpins every aspect of intranet design and management.

It is widely assumed that intranet homepages need to be squeezed into a single screenful, but can longer pages be made to work?

There are many good books that can help intranet teams to deliver great sites and overcome challenges.

Intranet projects are challenging, and it’s easy for teams to fall into common traps that can undo the good work being done.

The ‘three clicks rule’ is perhaps the most widely known web design principle, but it’s a myth.

There are many different uses for the intranet homepage, and a balance must be gained to meet business and staff needs.

Following a core set of guidelines will greatly improve the effectiveness of staff interviews.