Too many intranets are ‘passion free zones’ that fail to engage with staff.

Go beyond woolly objectives for social intranets, to solve real business problems.

Delivering an effective intranet requires a sufficiently large team, and support from the business

Using Excel in more powerful ways can bring further insights beyond a typical content audit

When migrating to a new intranet, it’s important to establish the right authoring practices from the outset.

How much of your intranet home is red (irrelevant) vs green (directly helpful for staff)?

An intranet vision is the starting point, but a strategy is still needed showing how to get there.

Intranet redesigns involve a huge amount of work, so how do we make this the last big redesign that’s needed?

All intranets must find a balance between global (common) and local (specific) information.

Tree testing provides a cheap and effective way of checking draft navigation before proceeding further into a redesign.