Social intranets provide a valuable mix of functionality, beyond publishing content and news.

Too many intranets are ‘passion free zones’ that fail to engage with staff.

Go beyond woolly objectives for social intranets, to solve real business problems.

Creating a new staff intranet is a daunting challenge at a major university.

Delivering an effective intranet requires a sufficiently large team, and support from the business

Using Excel in more powerful ways can bring further insights beyond a typical content audit

When migrating to a new intranet, it’s important to establish the right authoring practices from the outset.

How much of your intranet home is red (irrelevant) vs green (directly helpful for staff)?

An intranet vision is the starting point, but a strategy is still needed showing how to get there.

Designing for mobility goes beyond just small screens and touch interactions, to encompass the user’s context and tasks.