What would our intranets look like if they were run by Mad Men?

Image from Shutterstock. In the last year or so, we’ve been doing a lot of work with global organisations who are redesigning their corporate intranets….

Image from Shutterstock In recent years, the focus within organisations has been on the customer. Large corporations have “customer experience” teams, who have transformed everything…

I was honoured  to be the opening keynote presenter at IntraTeam Event 2015 today. This is a wonderful conference, held in Denmark, a country that…

Design can transform the way we work, from fixing usability issues to uncovering new business solutions.

The start of a new year is an ideal time to plan the next round of intranet improvements.

Dashboards are an excellent way of providing a simple overview of information relating to operations or performance, usually incorporating considerable amounts of data originating from multiple…

While intranets can’t prevent disasters, they can mitigate a wide range of business risks.

Video can increase the richness of internal communications, and foster staff engagement.

Last month I had the pleasure of presenting at a conference on the power of video to connect and engage with staff. The full 25min…