The adoption of internet- and web-enabled mobile devices is one of the ‘mega trends’ that will reshape many of our day-to-day tasks. Not just a…

Intranets can be used to surface and deliver valuable customer information that helps organisations succeed.

When in the field, staff only want a few key things on their mobile devices, not the whole intranet.

The strength of enterprise search is also its challenge: how to pick which of the many features to use?

Mobile devices are changing the consumer landscape, and organisations must have an enterprise strategy to keep in the game.

When it comes to intranets (and information management in general), there is always a temptation to put in place simplistic rules, or to pursue simplistic…

Mobile devices are currently transforming how we live our lives, again. Having taken for granted the ability to make calls when away from the home…

The intranet provides many different sources of information and opportunities for staff to do their jobs better. Whether an intranet has a news, content or…

I’ve been talking about the future of how staff will work in organisations, starting with Sarah’s first day, and then exploring products and innovation. An…

I’ve just spent the last two days helping an Australian government agency develop their web CMS requirements. As one might expect, the topic of recordkeeping…