Archives for Information management

Avoid long-term strategies.

All too often, 18-24 month information management strategies fail to deliver benefits, but there is an alternative.

There are no "KM systems".

Organisations should abandon the search for ‘knowledge management systems’, and focus more closely on the specific capabilities required.

The real cost of email in organisations.

There is very real cost of the reliance on email: the duplication of information management activities, which has a significant impact on productivity, consistency and…

Managing key information.

There are several key categories of documents that should be targeted as part of information management projects, while other documents can be ignored.