Filed under: AI
If the promises of the AI revolution are to be fulfilled, organisations must pursue rapid and widespread adoption of AI capabilities.
In an enterprise context, various forms of “agents” and “chatbots/bots” are seen as fertile ground for AI. A core function of these is to draw upon a body of knowledge to allow users to use natural language queries to obtain accurate and relevant answers.
But how do we make sure these AI agents/bots give meaningful and accurate responses? How do avoid the risks that come from having hundreds (or thousands!) of unmanaged agents/bots?
We’re running a free webinar on July 30 (register online) that introduces Step Two’s practical new methodology for governing AI agents/bots, the “knowledge domains for AI” framework. This gives teams (and organisations) an approach that makes the most of this important (but nuanced) technology.
What will be covered:
- being clear what we mean by “AI”
- recognising the challenges of AI agent/bot proliferation
- introducing the “knowledge domains for AI” framework
- mapping out opportunities and risks for AI agents/bots
- targeting the best cases for AI agents/bots
- exploring a practical process for teams (and organisations as a whole)
Key details
Date: 30 July 2026
Time: 10:00am-11:00am Australian Eastern Standard Time (AEST)
Where: online (Microsoft Teams webinar)
Recording: shared afterwards

