Step Two Designs

Using Excel in more powerful ways can bring further insights beyond a typical content audit

Training for intranet authors is best as a mix of online and face-to-face, and this article shows how.

While a CMS cannot magically keep content up-to-date, effective use of technology options can help greatly.

A range of strategies can be taken to ensure that intranet content is up-to-date and well-written.

Authors need clear advice and guidelines to help them write great intranet content.

Policies and procedures are important information, and they need to be easily found and used on the intranet.

Intranet redesigns involve a huge amount of work, so how do we make this the last big redesign that’s needed?

There are a range of practical ways to help content authors produce better intranet pages.

The 2010 Intranet Innovation Awards have shown that content is no longer king on intranets, and that social media has becomes standard.

Intranets filled with ‘blah blah’ landing pages can make it impossible for staff to find what they need.

When designing and structuring intranets, it is useful to distinguish between core content, and business-unit specific information.

Intranet teams can never maintain a whole site themselves, and empowered authors will do much to deliver great content.

The different uses for PDFs and web-based content on intranets is a common source of confusion.

There are five fundamental publishing models for an intranet, and each has strengths and weaknesses.

Too many approaches to improving intranet content are destined for heroic failure.

Intranet content and tools should be aggregated, to help staff find required information, and to complete key tasks.

Efforts should be targeted at improving the quality of key information, while applying lower standards to the majority of intranet content.

All too often, centralised intranet teams find themselves battling with decentralised authors to enforce consistency and quality standards.

There is no ‘correct’ answer to this question. To get the best business outcomes, you must understand the strengths and weaknesses of both approaches.

Why spend millions on managing content that no-one understands or needs? This article provides tips for getting the best value out of your business content.