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A week in the digital workplace (free)


The “digital workplace” is an emerging term that describes how the working environments in organisations of every type are being transformed by new technologies and behaviours. While the digital workplace offers a holistic view of the enterprise space, the challenge is to understand it in concrete terms.

To overcome this, we have published a free report, A week in the digital workplace, that outlines a scenario of how we will work in the future.

Product Description

While the term ‘digital workplace’ has been around for some time, it has seen a surge of interest in recent times. Popularised by DWG, Jane McConnell, Stephan Schillerwein, and others, it is proving to be a useful way of exploring how the nature of work will change in the modern digital age.

The digital workplace describes a compelling enterprise environment that is fundamentally social, putting people at the centre of things. It cuts through the complexity of legacy tools and platforms, to provide simple ways of completing common tasks.

Yet for all the enthusiasm, the digital workplace can be hard to describe in concrete terms. As a concept, it means different things to different people, and it struggles to escape the domain of theoretical and abstract discussions.

We now share a vision of the digital workplace in this report, with the goal of making the abstract concept of the digital workplace into something concrete.

We have taken a storytelling approach, as this connects with our basic human abilities to learn and explore. Mock screenshots show what the digital workplace could look like.

We use narrative to describe the rich detail of daily work, when enterprise tools have changed from being a burden to a joy. Download the report for free, and join in the conversation


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We believe in allowing our customers to make the most of our reports, which is why we provide a generous “site license” by default. See below for all the details:

Appropriate use

  • You are welcome to make use of the ideas contained within the report to support the management and enhancement of your intranet.
  • Copies of the report may be made, as long as they remain within your business unit.

Intellectual property

  • The screenshots and other source material remain the property of the organisations that provided them, with a license granted to us for use in Step Two Designs materials and presentations.
  • We reserve all other intellectual property rights in the report, including copyright and moral rights.
  • We promise that the use of the report according to the terms of this agreement will not result in the infringement of the rights of any third parties.

Inappropriate use

  • You may not sell, licence or otherwise provide any part of the report to another party.
  • You may not use the report when preparing material for any third party. This includes any contracting or consulting arrangement.
  • If you breach the terms of this agreement, we will sue you for damages, and to prevent the breach.


  • This agreement is governed by New South Wales and Australian law.

Our best-selling books Essential intranetsDesigning intranets and What every intranet team should know have been read by teams around the globe. They give invaluable guidance for intranet projects, whether planning a brand-new intranet, or revamping an existing site.

Like all Step Two publications, they are:

  • targeted to the real-world needs of teams
  • clear, concise and well-structured
  • product and vendor agnostic
  • up to date, with full-colour screenshots throughout

Buy in bulk and save

Purchase bulk orders, and make these savings:

  • 5+ copies, save 10%
  • 10+ copies, save 15%
  • 25+ copies, save 20%
  • 50+ copies, save 30%

These discounts apply to your total order, so you can mix-and-match as you want. For example, purchase 5 copies of “Essential intranets” and 5 copies of “Designing intranets”, and get the 10+ copy discount.

Simply add the books to your shopping cart, and the discounted price will be applied automatically. We’ve also set up shipping costs for bulk orders, making it all a one-step process. Easy!

Why make a bulk purchase?

For intranet teams:

  • stock up the intranet team’s “lending library”
  • provide copies of the books to decentralised content owners and authors
  • provide copies of the books as intranet anniversary or Christmas “presents”

For educational institutions:

  • provide the books as a standard texts for KM, information management or UX courses

For product vendors and implementers:

  • giving the books as promotional gifts to prospective or current customers
  • using the books to help customers deliver a great intranet
  • giving copies to the sales team, to get them up to speed quickly
  • using the books as inspiration for product upgrades

For consulting firms:

  • build in-house skills amongst the consulting team
  • provide a foundation for intranet design methodologies
  • educate customers on the importance of intranet design
  • offer them as “thank you” gifts to customers