Filed under: Intranets
Organisations, like people, are often successful because of their strengths. These strengths may sometimes also have a shadow side. Understanding that within these shadows lie openings for the intranet team, provides win-win opportunities for all concerned.
Consider the case of a medium-sized heavy industry organisation, where much of the workforce are electrical and mechanical trades-people supporting ‘control room’ operational staff. The organisation is unique and unable to buy ready-made technical system solutions so must design and build most of these in-house.
This situation gives rise to a very strong technical engineering team capable of designing bespoke systems from scratch. For example, measurements and sensor information from across the organisation’s plant are used to provide raw data to operational staff regarding stockpile levels, efficiencies, throughput and plant failures. In essence these systems are windows into the entire operational landscape of the organisation.
A portion of the intranet is used as the delivery system for making these accessible to the staff who need them.
[November article by Stephen Byrne, read the full article]