Is your organisation positioned to deliver and sustain a great intranet?

Global intranet teams can (and must) play a mix of roles within large and complex organisations.

Delivering an effective intranet requires a sufficiently large team, and support from the business

We’ve written a lot about the roles and responsibilities of intranet teams, with a focus on the activities of teams in medium to large organisations. Intranet teams in global firms, …

If intranets are to achieve their full potential, intranet teams must go beyond just reducing frustration.

Intranet teams need to carefully manage their time, to ensure that progress is always being made.

Position descriptions describe the key responsibilities and duties of the intranet manager, fulfulling two audiences, the intranet manager as well as the organisation.

This article provides a long (but still not comprehensive) list of ongoing tasks for intranet teams.

The intranet manager should be free to focus solely on managing the site, and not publishing content or doing admin work.

All too often, centralised intranet teams find themselves battling with decentralised authors to enforce consistency and quality standards.