Avoid the trap of seeing an information management strategy merely as a set of policies.

A case study on creating a global intranet that supports democracy worldwide.

All too often, 18-24 month information management strategies fail to deliver benefits, but there is an alternative.

There are several key categories of documents that should be targeted as part of information management projects, while other documents can be ignored.

Effective information management is not easy. This article outlines 10 critical success factors that address organisational, cultural and strategic issues.