Design can transform the way we work, from fixing usability issues to uncovering new business solutions.

Is your organisation positioned to deliver and sustain a great intranet?

When structuring a site, take a bottom-up approach to identify the right clusters

Finding the right document is only half the task: is the document structured in a useful way?

Intranet redesigns involve a huge amount of work, so how do we make this the last big redesign that’s needed?

All intranets must find a balance between global (common) and local (specific) information.

Tree testing provides a cheap and effective way of checking draft navigation before proceeding further into a redesign.

Intranets filled with ‘blah blah’ landing pages can make it impossible for staff to find what they need.

Understanding common and important staff tasks underpins every aspect of intranet design and management.

Can we replace our intranet homepages with a Google-inspired search page?