Is your organisation positioned to deliver and sustain a great intranet?

All intranets must find a balance between global (common) and local (specific) information.

Intranets filled with ‘blah blah’ landing pages can make it impossible for staff to find what they need.

The ‘three clicks rule’ is perhaps the most widely known web design principle, but it’s a myth.

A little while back I wrote a post about the global-local challenge for many intranets. To quote: In any large organisations, there will be many different business units, with different …

This article introduces information architecture and provides guidelines for how to create an effective information architecture.