Winners of the Intranet and Digital Workplace Awards are determined by an international judging panel of intranet experts, located in Australia, Europe and the USA.

See more about this year’s judges below:

James Robertson, Founder, Step Two (Australia)

James Robertson is one of the global experts on digital employee experience, digital workplaces and intranet strategy. James is the founder and managing director of Step Two, a vendor-neutral consultancy located in Australia. In this role, he has helped high-profile organisations to develop intranet strategies, both within Australia and internationally.

He is the author of Essential intranets: inspiring sites that deliver business value and Designing intranets: creating sites the work, the two best-selling intranet books in the world.


James has keynoted conferences around the globe, including in the UK, USA, Denmark, the Netherlands, Sweden, Norway, Singapore, Malaysia, New Zealand and Australia.

Catherine Grenfell, Community Manager, Step Two (Australia)

Catherine is the ‘super-connector’ at Step Two, and it’s her job to know who’s doing what in the intranet space. She heads up the Step Two Forum, bringing intranet teams together to share insights and experience.

Her journey with intranets began in 2001, developing a HR intranet at AMP. From this humble start, Catherine became one of the most experienced intranet managers in Australia.

Catherine has a unique ability to foster teams and communities, and to build stakeholder engagement. She is also passionate about developing organisation-wide initiatives such as collaboration teams, innovation groups and change communities.

Susan Hanley, President, Susan Hanley LLC (USA)

Picture of Sue HanleySusan Hanley is a business analyst and information architect specializing in the “people side” of intranet and collaboration solutions. She is a Microsoft Office Apps and Services MVP and the co-author of the Essential SharePoint book series.

Sue’s areas of expertise include knowledge management, information architecture, collaboration and intranet strategy, user adoption, governance, and business value metrics. Immediately prior to establishing her own consulting practice, Sue led the Portals, Collaboration, and Content Management practice for Dell Professional Services.

Follow Sue on Twitter or her Essential SharePoint blog for ComputerWorld.

Sam Marshall, ClearBox Consulting (UK)

Photo of Sam MarshallSam Marshall is the owner of ClearBox Consulting and has specialised in intranets and the digital workplace for over 18 years, working with companies such as AstraZeneca, AkzoNobel, TUI Travel, Sony and Vodafone. His current activities focus on intranet and digital workplace strategy, the business side of SharePoint, and the use of enterprise social tools.

He is a regular keynote speaker at international conferences and has been named a ‘Contributor of the year’ for his CMSWire column for the past 4 years running. In 2015 Sam was given the Intranet Now award for ‘remarkable contribution to the intranet community’.

Contact: [email protected] or @sammmarshall

Elena Bogdanova, Rivelty.Intranet (Russia)

Picture of Elena BogdanovaElena has more than ten years of experience with intranets. She started as an internal intranet developer and then took on the challenges of being an intranet project manager and leader. She is currently the only intranet consultant in Russia.

Elena was responsible for developing visual concepts for the first digital workplace in Russia, featuring ‘cool tools’ and a mobile app for the Y generation. Her projects have also included delivering intranets for numerous sectors including retail, banks, manufacturing, telecoms and IT. More than 200,000 people in Russia are using these intranets.

Elena is passionate about intranets. “I’m in love with intranets and really believe that great intranets can change employees’ life in a positive way”.  She carries out a unique intranet benchmarking  service in Russia and has been highly active in fostering the Russian intranet community – organising conferences, inviting foreign experts, blogging and translating best practices from around the world.

Elena has been a member of the judging panel for the “Best Intranet Russia” contest for seven years.

Contact: [email protected] or @lenyska

Andy McBride, Queensland University of Technology (Australia)

Photo of Andy McBrideAndy McBride is a User Experience (UX) Designer and Product Specialist at the Queensland University of Technology (QUT). He currently leads the UX Team, but in a past life he was responsible for overseeing the design and user experience of the University’s staff Digital Workplace, student web portal and mobile app.

He is passionate about creating consumer to enterprise level products and services that inspire, innovate and deliver enhanced experiences that improve business efficiencies whilst meeting user needs and expectations.

Andy has been a three-time speaker at Step Two Intranet and Digital Workplace Conferences gone by and has also presented at THETA (The Higher Education Technology Agenda) Conference, Step Two Intranet Leadership Forums, as well as regularly presents to fellow universities about digital workplace and mobile design in practice.

You can connect with Andy on LinkedIn or Twitter.

Cecilie Rask, Danish National Police (Denmark)

Picture of Cecilie Rask, Danish National Police

Cecilie has 20+ years’ experience with anything intranet and collaboration. She is a practitioner with a strong focus on business and user needs. She is currently responsible for developing the award-winning Danish police intranet, which launched in 2017 and is used by 15.000 employees across 12 police districts, Greenland and Faroe Islands. The intranet launched in 2017 and has since repeatedly been awarded and recognized for the approach to search, content management and governance.

With a background in librarianship, Cecilie specializes in intranet strategy, information architecture, search, knowledge management, and governance but really anything intranet gets her excited. She loves the constant challenge that all intranet teams face, balancing strategy, technology, time and user needs.

Ephraim Freed, Regent LP  (USA)

Photo of Ephraim FreedEphraim Freed is the Director of Employee Communications at Regent LP, a private equity firm that acquires and turns around businesses. Ephraim advises on employee communications for portfolio companies and leads employee experience strategy for Regent’s largest company, The Beautiful Group, which is a conglomerate of hair salon brands including Sassoon.

He has spent over a decade combining user experience design and strategic change management to deliver purposeful technology, communications channels and content. In his spare time Ephraim strives to be an empowering father to his two young daughters, supports the local schools and community in El Segundo, and barbecues over charcoal every Saturday night.

Steve Bynghall, Two Hives Ltd (UK)

Photo of Steve BynghallSteve Bynghall is a freelance consultant, researcher and writer, specialising in intranet, collaboration, knowledge management, social business and crowdsourcing. Following an MSc in Information Science from City University, Steve worked at accounting firm BDO LLP for over 13 years, working in various knowledge roles including managing the firm’s global extranet program. In late 2010 he set up Two Hives Ltd.

As well as his consulting activities, Steve produces and coordinates Step Two Design’s Intranet Innovation Awards. Steve is also a consultant, knowledge manager and benchmark evaluator for the Digital Workplace Group. Steve recently set up a new intranet strategy, governance and measurement training company with Chris Tubb called Spark Trajectory.

Steve is based in London, UK. You can follow Steve on Twitter.