By planning projects carefully from the outset, intranet teams can build a strong business case.

Successful intranet managers balance their technical skills, business acumen and leadership capabilities, and take a pragmatic approach to their sites.

There are five fundamental publishing models for an intranet, and each has strengths and weaknesses.

If intranets are to achieve their full potential, intranet teams must go beyond just reducing frustration.

A little while back I wrote a post about the global-local challenge for many intranets. To quote: In any large organisations, there will be many different business units, with different …

In recent projects, we’ve been doing a lot of work relating to what Jane McConnell calls the global-local challenge of intranets. In any large organisations, there will be many different …

In most cases, the intranet team should own search, and the responsibility should not be left within IT.

It’s nice to be involved at the start of a brand new intranet, rather than improving (or fixing!) an existing intranet, which is the norm. It’s also a fairly small …

We’ve all heard the argument: if we can save staff 2 minutes a day looking for information on the intranet, we can multiply this out by the number of staff …

Intranet teams need to carefully manage their time, to ensure that progress is always being made.