Executive support is critical for intranets, and there are a range of practical approaches for gaining this.

When designing and structuring intranets, it is useful to distinguish between core content, and business-unit specific information.

There are a range of practical ways of assessing whether the team is spending its time to greatest effect.

Three intranet teams describe how they chose the name for their intranets, and the impact it has had.

There are many good books that can help intranet teams to deliver great sites and overcome challenges.

Intranet projects are challenging, and it’s easy for teams to fall into common traps that can undo the good work being done.

It’s important to have an ‘elevator pitch’ to hand at all times for both the intranet and intranet team.

The ‘three clicks rule’ is perhaps the most widely known web design principle, but it’s a myth.

Intranet teams can never maintain a whole site themselves, and empowered authors will do much to deliver great content.

The intranet should provide a human face to staff, and can do much to build and transform the corporate culture.