As budgets get tighter, organisations are looking for more efficient ways to train their staff. Intranets teams and authors are no exception. While many will…

The credibility of any intranet is dependent on content. Content that is created, published and maintained by many different people across the organisation. This frees…

Provide a place for authors to seek help and training when they need it, whenever they need it.

Comprehensive training and support is a critical component of delivering, and sustaining, a great intranet.

An intranet is something that staff need to learn, just like any other business application or information system. This will require both formal and informal…