As an intranet becomes more popular and contributions to the site increase, the number of pages, documents and articles and, subsequently, the number of results…
There are a variety of smart ways to help staff find what they need, when searching and browsing.
Metadata is a topic that almost invariably comes up when creating or refreshing a website or intranet. While basic metadata is routinely captured by most…
While basic metadata is routinely captured by most publishing tools, there is still widespread confusion about its uses and limits.
The field of information architecture (IA) has much to offer those creating taxonomies, including a range of structured techniques for testing their effectiveness.
This article presents a new perspective to rolling out a records management system, highlighting three critical success factors: the system, classification scheme and message.
Usability testing Keywords for Councils classification produces surprising results.