There is a ‘rule of thirds’ that can be used to categorise the main types of forms that exist on an intranet.

Usability and information architecture (IA) are core areas of expertise for intranet teams, and all organisations should take steps to build this expertise internally.

The most successful intranets are those that directly reflect the unique nature of the organisations they serve.

The enemy of intranets is not resistance to change, it is apathy, which must be overcome to build support and resources.

An intranet concept is a single sheet of paper which outlines where the intranet is at, where it is going, and what it will deliver…

This article provides a long (but still not comprehensive) list of ongoing tasks for intranet teams.

While news on the intranet home page is widespread, the question needs to be asked: how effective is it?

This briefing takes a different look at the role of intranet policies, and outlines five policies that all intranet teams should develop.

The intranet needs to have a strong brand, a sense of identity that, at a basic level, distinguishes it from the public website and other…

This article explains a quick and effective technique for assessing whether your home page is an effective gateway to site content.