Content is at the heart of all intranets. Pages, documents, and files populate the architecture with varying degrees of elegance and are managed under different…

Using Excel in more powerful ways can bring further insights beyond a typical content audit

When migrating to a new intranet, it’s important to establish the right authoring practices from the outset.

We live in interesting times. As part of our work at Step Two, we provide ongoing advice and mentoring for intranet teams around the globe….

How much of your intranet home is red (irrelevant) vs green (directly helpful for staff)?

I’ve just closed the application process to join the Advisory Panel for my upcoming book. I’m now working through the list, whittling 50+ entries down…

Early in the year, we outlined a possible New Year’s Resolution for intranet teams: to deliver three wins in three months. The idea was a…

Last week I was pleased to be the closing presentation at the Designing for Mobility 2013 conference, held in Melbourne. It was an enjoyable and…

For many intranet teams, their intranet progresses forward on the basis of incremental improvement, as it should. Others are facing that inevitable, from-the-ground-up redesign. But…

Enterprise mobility is quickly moving from pilots and proof-of-concepts to delivering key business functionality for staff when they’re away from their desks. These moves recognise…