Designing intranets: creating sites that work
The definitive textbook for intranet teams on how to design intranets that work for staff. In 275 pages, this book walks through a practical user-centred approach to the design process, richly illustrating each step with full-colour screenshots from organisations across the globe. A perfect complement to What every intranet team should know.
Almost every medium-to-large organisation has an intranet, yet many staff complain that they can’t find what they need to do their jobs. Designing a successful intranet has been a black art to date, with limited opportunities to see other intranets or to share practical approaches. This has made it hard for intranet and project teams to be confident that they are producing the best possible site.
Thankfully there is now a definitive textbook for teams starting into a design or redesign project. In 275 pages, full-colour throughout, this book provides a practical step-by-step methodology for project teams. Key techniques are outlined that work for intranets of every size, all designed to ensure that the new site meets staff needs.
Drawing on more than 10 years industry experience, and written by the leaders in intranet thinking, the strategies and techniques outlined have been tested in many different situations. The many screenshots and examples provide further insight into successful intranet designs.
Following a best-practice ‘user-centred’ approach, this book covers key topics such as:
- common design mistakes
- understanding staff needs
- defining the intranet brand
- determining what to deliver
- creating new site structure and page layouts
- practical testing techniques, including card sorting and tree testing
- designing the intranet homepage
- personalisation and targeting
- accelerated approaches
Richly illustrated throughout with screenshots from a wide range of intranets, this book provides teams with both inspiration and practical answers. Written by James Robertson, the most prolific author in the world on intranet topics, this book is a must-have for all intranet and project teams.
This book complements What every intranet team should know, which covers the strategy and management of intranets. Together, they provide intranet teams with the best possible start to a successful intranet project.
See James talk about his two books
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Designing intranets: creating sites that work
275 pages, full-colour throughout
The definitive textbook for teams designing a new intranet, or redesigning an existing site. Richly illustrated with screenshots from many successful intranets, this book provides a practical step-by-step methodology that ensures that the new site works well for staff.
Purchase now:
Online from Step Two (US$54)
Online from Amazon.com (US$54)
Online from Amazon.co.uk (£35)
Offline from Step Two (Australia only)
Book bundle
Bundle: Designing intranets & What every intranet team should know
These two books perfectly complement each other, one providing an overview of key intranet topics and the other a step-by-step methodology for creating a usable site. Purchase as a bundle and save 10% off the individual prices.
Purchase now:
Online from Step Two (US$69 – save 10%)
Offline from Step Two (Australia only)
Bulk orders
This is a great book to provide as part of a University course, for decentralised site or content owners, or for clients. Place a bulk order, and receive up to 30% off regular prices!
