Archives for Websites

Employee personas and how to create them

By: James Robertson Posted: June 23, 2020

Creating employee personas is an effective way to understand the needs of your workforce, and to plan and design solutions accordingly.

The three clicks myth

By: James Robertson Posted: December 17, 2009

The ‘three clicks rule’ is perhaps the most widely known web design principle, but it’s a myth.

Metadata fundamentals for intranets and websites

By: James Robertson Posted: October 19, 2008

While basic metadata is routinely captured by most publishing tools, there is still widespread confusion about its uses and limits.

Introduction to web accessibility

By: Patrick Kennedy Posted: March 1, 2006

The industry is finally accepting responsibility for providing accessible websites and intranets. Yet, a great deal of misunderstanding continues to surround the subject of accessibility.

Worlds apart: intranets and websites

By: James Robertson Posted: March 4, 2003

Beyond using HTML, intranets and websites have very little in common.

Losing sight of the content in a CMS

By: James Robertson Posted: March 5, 2002

Why spend millions on managing content that no-one understands or needs? This article provides tips for getting the best value out of your business content.