Creating employee personas is an effective way to understand the needs of your workforce, and to plan and design solutions accordingly.

The ‘three clicks rule’ is perhaps the most widely known web design principle, but it’s a myth.

While basic metadata is routinely captured by most publishing tools, there is still widespread confusion about its uses and limits.

The industry is finally accepting responsibility for providing accessible websites and intranets. Yet, a great deal of misunderstanding continues to surround the subject of accessibility.

Beyond using HTML, intranets and websites have very little in common.

Why spend millions on managing content that no-one understands or needs? This article provides tips for getting the best value out of your business content.