Archives for Articles

Employee personas and how to create them

By: James Robertson Posted: June 23, 2020

Creating employee personas is an effective way to understand the needs of your workforce, and to plan and design solutions accordingly.

Five principles for university intranets

By: Cairo Walker Posted: July 30, 2015

University intranets are transforming, driven by design thinking and new technology options.

Redesigning the enterprise

By: James Robertson Posted: February 24, 2015

Design can transform the way we work, from fixing usability issues to uncovering new business solutions.

What’s next for your intranet?

By: Amanda Broomhall Posted: February 24, 2015

The start of a new year is an ideal time to plan the next round of intranet improvements.

Intranets can mitigate business risks

By: James Robertson Posted: December 18, 2014

While intranets can’t prevent disasters, they can mitigate a wide range of business risks.

Information management strategy consists of projects, not policies

By: James Robertson Posted: December 18, 2014

Avoid the trap of seeing an information management strategy merely as a set of policies.

Give staff a voice with user-generated video

By: James Robertson Posted: November 28, 2014

Video can increase the richness of internal communications, and foster staff engagement.

The mobile intranet: let’s get started

By: Cairo Walker Posted: September 30, 2014

What enterprise functionality are you providing for your smartphone users?

A case study on creating a global intranet that supports democracy worldwide.

Use the five purposes to guide intranet technology selection

By: James Robertson Posted: August 28, 2014

Technology selection decisions need to be guided by the focus of the intranet being delivered.