There are a range of practical ways of assessing whether the team is spending its time to greatest effect.

By planning projects carefully from the outset, intranet teams can build a strong business case.

We’ve all heard the argument: if we can save staff 2 minutes a day looking for information on the intranet, we can multiply this out by the number of staff …

This article explains a quick and effective technique for assessing whether your home page is an effective gateway to site content.

This briefing presents a simple checklist that will allow you to judge just how much work will be required to bring your intranet back to top performance.

Metrics are an effective way of setting project targets, assessing success, and tracking ongoing health. This article summarises a range of practical KM and CM-related metrics.