Intranets filled with ‘blah blah’ landing pages can make it impossible for staff to find what they need.

Understanding common and important staff tasks underpins every aspect of intranet design and management.

It is widely assumed that intranet homepages need to be squeezed into a single screenful, but can longer pages be made to work?

Intranet projects are challenging, and it’s easy for teams to fall into common traps that can undo the good work being done.

The ‘three clicks rule’ is perhaps the most widely known web design principle, but it’s a myth.

There are many different uses for the intranet homepage, and a balance must be gained to meet business and staff needs.

Following a core set of guidelines will greatly improve the effectiveness of staff interviews.

A little while back I wrote a post about the global-local challenge for many intranets. To quote: In any large organisations, there will be many different business units, with different …

We’ve all heard the argument: if we can save staff 2 minutes a day looking for information on the intranet, we can multiply this out by the number of staff …

While basic metadata is routinely captured by most publishing tools, there is still widespread confusion about its uses and limits.