I’ve just spent the last two days helping an Australian government agency develop their web CMS requirements. As one might expect, the topic of recordkeeping…
Integrating CMS with recordkeeping?.
I provided a CMS short-list to a client today, just one of a number of CMS selection projects that we currently have underway. What made…
Recordkeeping and Toastmasters.
Last week I met up with a former CIO of a local council in Queensland. We’ve done work together on-and-off over a number of years,…
Recordkeeping responsibilities on a single sheet of paper.
Provide every staff member with a tailored and personalised single sheet of paper that covers what they need to file, and how.
Providing intranet access to records.
This briefing outlines a simple scenario in which the intranet helps staff find key corporate information, while the documents accessed are stored in the document/records…
How staff look for documents.
You need to understand how staff look for documents in a business setting, in order to design suitable systems and classification schemes.
Rolling out a records management system.
This article presents a new perspective to rolling out a records management system, highlighting three critical success factors: the system, classification scheme and message.
Evaluating Caloundra City Council’s EDMS classification.
Usability testing Keywords for Councils classification produces surprising results.
Definition of information management terms.
This briefing provides an at-a-glance definition of terms for a range of information systems, including CMS, DMS and RMS.