The different uses for PDFs and web-based content on intranets is a common source of confusion.

Successful intranet managers balance their technical skills, business acumen and leadership capabilities, and take a pragmatic approach to their sites.

There are five fundamental publishing models for an intranet, and each has strengths and weaknesses.

Intranet business cases need to beyond dry numbers and recommendations, and target emotions and key business needs.

If intranets are to achieve their full potential, intranet teams must go beyond just reducing frustration.

Following a core set of guidelines will greatly improve the effectiveness of staff interviews.

A little while back I wrote a post about the global-local challenge for many intranets. To quote: In any large organisations, there will be many…

The intranet is a powerful way of helping staff to get things done more effectively.

Getting the fundamentals of good communication right is a prerequisite for collaboration initiatives.

In recent projects, we’ve been doing a lot of work relating to what Jane McConnell calls the global-local challenge of intranets. In any large organisations,…