Go beyond woolly objectives for social intranets, to solve real business problems.

Creating a new staff intranet is a daunting challenge at a major university.

All great intranet solutions, and indeed most great business solutions, rely on gathering information from and about the intended audiences, consumers, stakeholders or other groups…

Delivering an effective intranet requires a sufficiently large team, and support from the business

With the deployment of a new technology platform for the intranet comes the daunting task of migrating content from the old site. Hopefully there’s been…

Content is at the heart of all intranets. Pages, documents, and files populate the architecture with varying degrees of elegance and are managed under different…

Using Excel in more powerful ways can bring further insights beyond a typical content audit

When migrating to a new intranet, it’s important to establish the right authoring practices from the outset.

We live in interesting times. As part of our work at Step Two, we provide ongoing advice and mentoring for intranet teams around the globe….

How much of your intranet home is red (irrelevant) vs green (directly helpful for staff)?