This framework helps teams to sharpen their thinking, and to present a compelling business case

The benefits that DEX initiatives deliver can be grouped into three categories: people, process and technology.

There is no question that your intranet needs fixing. You know it, stakeholders know it, and the rest of the workforce knows it. Yet it…

Intranets add the greatest value when they go beyond just providing content, to directly supporting business objectives.

Yesterday, we had the honour of participating in the World Usability Day event held in Canberra, Australia. The global  theme for this year was “Healthcare:…

We live in interesting times. As part of our work at Step Two, we provide ongoing advice and mentoring for intranet teams around the globe….

About a month ago, we started an intranet mentoring engagement with a major bank. They’d been working for some time on building a business case…

Executive support is critical for intranets, and there are a range of practical approaches for gaining this.

It’s important to have an ‘elevator pitch’ to hand at all times for both the intranet and intranet team.

By planning projects carefully from the outset, intranet teams can build a strong business case.