As Founder and Managing Director of Step Two (established 1997) James has helped hundreds of high-profile clients tackle their digital workplace challenges, both within Australia and internationally.
He is the author of Essential intranets: inspiring sites that deliver business value, Designing intranets: creating sites that work and What every intranet team should know. He has delivered keynote presentations at conferences across the US, Europe, SE Asia and Oceania and has written hundreds of articles, whitepapers, industry resources and frameworks.
James combines his clarity of thought and excellent communication skills to cut through complexity. He applies his decades of experience to Step Two’s most gnarly consulting challenges, and continues to shape global digital workplace best practice.