Step Two Designs

Policies and procedures are important information, and they need to be easily found and used on the intranet.

Clear governance, including well-written policies, are critical for intranet success. But where to start?

Too many approaches to improving intranet content are destined for heroic failure.

This briefing outlines some practical steps that all organisations should take to help business areas and staff make the best of collaboration tools.

This briefing takes a different look at the role of intranet policies, and outlines five policies that all intranet teams should develop.

Intranets must be more than just a dumping ground for ‘second-hand documents’ if they are to be successful. Instead, a radically different policy needs to be put in place.