Avoid the trap of seeing an information management strategy merely as a set of policies.

Too many approaches to improving intranet content are destined for heroic failure.

This briefing takes a different look at the role of intranet policies, and outlines five policies that all intranet teams should develop.

Intranets must be more than just a dumping ground for ‘second-hand documents’ if they are to be successful. Instead, a radically different policy needs to be put in place.