Most recent articles

APRIL 2013

Beyond the standard content audit

Using Excel in more powerful ways can bring further insights beyond a typical content audit

CMb 2013-03

Content migration: start as you plan to continue

When migrating to a new intranet, it’s important to establish the right authoring practices from the outset.

CMb 2013-02

Start with a catalog of collaboration tools

The starting point for a collaboration strategy is to create a catalog of what already exists.

MARCH 2013

Designing intranet homepages that help employees do their jobs

How much of your intranet home is red (irrelevant) vs green (directly helpful for staff)?

CMb 2013-01

Every intranet needs a strategy

An intranet vision is the starting point, but a strategy is still needed showing how to get there.

FEBRUARY 2013

Five layers of enterprise mobile design

Designing for mobility goes beyond just small screens and touch interactions, to encompass the user’s context and tasks.

DECEMBER 2012

Accessibility for intranets

This article outlines three tiers of activities that can make an intranet accessible for those with disabilities.

CMb 2012-11

A model for author training

Training for intranet authors is best as a mix of online and face-to-face, and this article shows how.

NOVEMBER 2012

Three ways to deliver mobile solutions

There are three approaches to delivering mobile functionality for staff: native apps, mobile web or hybrid apps.

CMb 2012-10

Taking care with intranet information architecture concepts

Avoid structuring the intranet to match today’s business units, and think twice about ‘my’.