I've been talking about the future of how staff will work in organisations, starting with Sarah's first day, and then exploring products and innovation. An important question has been raised by more than a few people: So is this still the intranet? Or should we be calling it something different? An ...
Articles tagged: Information management
I’m going to start talking about the future, and I need your help
Our unwavering efforts over the last 7+ years have been focused on helping teams deliver better intranets. This has all been about "today", and what we can do to make intranets work better. This has involved uncovering successes (and failures) from across the globe, and distilling these into best ...
An information charter
Martin White has posted an information charter for organisations. To quote: The genesis of the Charter was a particularly challenging project to develop an information management strategy for a major pharmaceutical company, and then having to condense it into a single PowerPoint slide for an internal presentation. Driving home from ...
Intranets: defining IA and UX in the Enterprise-wide Information System (Part 1)
Patrick C. Walsh looks and information architecture, intranets and information management. To quote: In my view the EIS must consider all instances of information and knowledge transfer that take place within an organisation. This does not mean that it is possible to actually manage all transactions. For instance the tacit ...
Use enterprise context to enhance, not control
Nathan Wallace writes about context and control, in relation to enterprise 2.0. To quote: Enterprises are rich in both context and control, while new social media sites start completely flat and without either. By embracing and extending our strengths, enterprises can take a shorter journey to successful and mature social ...
Announcing the ECM Maturity Model
CMS Watch, Wipro, Hartman Communicatie, and Smigiel Consulting Group have published Version 1.0 of an Enterprise Content Management Maturity Model (ECM3 in short). To quote: Like all maturity models, it is partly descriptive and partly prescriptive. You can apply the model to audit, assess, and explain your current state, as ...
Enterprise software: focus on user adoption, not features
Jason Rothbart has recommended that enterprise projects focus on user adoption, not features. To quote: Effective user adoption is the absolute best predictor of enterprise software success. That was one of the key takeaways for me from the OpenAir User Conference this week. According to a study done by the Sand ...
Triangles of information delivery
This diagram captures some of my evolving thinking on intranets, information management and enterprise 2.0. It outlines three scenarios: Scenario A This is the "now" scenario, typical of most intranets and information management strategies. Information is mostly published at the corporate ...
