Articles tagged: communications

Communicating in a crisis

In early 2011, the sky opened in Queensland with heavy rainfall in Brisbane and across South East Queensland. With Wivenhoe dam at capacity, flash flooding in Toowoomba and kind tides looming, Brisbane was preparing for flooding not seen since 1974. As a precautionary measure the power was shut down to over 100,000 ...

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To technology strategists: how to blend enterprise + business + people?

Jane McConnell has written an insightful piece on balancing three perspectives of intranets. To quote: When I work with global organizations to help them define the business objectives of the intranet, we do it from these 3 angles. The problem is when we push each dimension to its logical conclusion, ...

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The intranet: communication portal or employee toolkit?

Christopher Swan writes about intranets becoming more than just a communications portal. To quote: Over the last year or so, I’ve seen a quiet war waging between communicators and employees. Communicators passionately want to share breaking news, org changes, evergreen stories and the not so timely letter from the ...

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The secret second reason why your intranet news goes unread

Wedge writes about the secret second reason why your intranet news goes unread. To quote: We know the number one reason people find your intranet superfluous to requirements; irrelevant information. The ‘news’ stories are often Company focussed (what ‘we’ need to tell ‘you’, the little people) rather than ‘people focussed’ ...

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6 ways to measure effectiveness of news on your intranet

Nancy Goebel has written a great post on measuring the effectiveness of intranet news. To quote: Below is a short list of the KPIs that I put together for them on the basis that their home page functions very much as a digital newspaper. These KPIs are intended to provide ...

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Seeking a better design for intranet news

The design of intranets has been in the forefront of my thinking recently. I've been writing hard on our next book, which is specifically on intranet design (180 pages done, just three chapters to go!). This week's Intranet Leadership Forum workshop in Melbourne also had a session on the ...

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Three types of intranet communication

As a fundamental purpose of intranets, communication has a vital role to play in the ongoing development and success of a site. But understanding how an intranet can perform as a useful communication platform is often lacking. This article will explore three types of communication that can be found or deployed ...

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Intranet themes for communicators in 2010

I was talking to an organisation today and they asked what I thought the "themes" were corporate communications teams regarding intranets. This got my thinking going, further spurred by my upcoming intranet workshop at the Melcrum conference in Melbourne. Based on what I've seen in Europe, US and Australia, these ...

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Using audio and video on the intranet

Video and audio is part of the web, deeply ingrained in everyday browsing, whether it's a news site with audio reports, a social network with links, songs and videos suggested by friends and acquaintances, or the now-famous YouTube. As with many web technologies and trends, there are parallels between the ...

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Intranet offers bright future for internal communicators

Gerry McGovern has written about the role of internal communicators re: intranets. To quote: Giving control of an intranet to a traditional communicator is a bit like giving a pub to an alcoholic. It's happy days. There's so much to publish. All the stuff they never read offline can go ...

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