Posts tagged: communications

Communicating in a crisis

In early 2011, the sky opened in Queensland with heavy rainfall in Brisbane and across South East Queensland. With Wivenhoe dam at capacity, flash flooding in Toowoomba and kind tides looming, Brisbane was preparing for flooding not seen since 1974. As a precautionary measure the power was shut down to over 100,000 homes and businesses [...]

Categorised under: Intranets

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To technology strategists: how to blend enterprise + business + people?

Jane McConnell has written an insightful piece on balancing three perspectives of intranets. To quote: When I work with global organizations to help them define the business objectives of the intranet, we do it from these 3 angles. The problem is when we push each dimension to its logical conclusion, we end up with a [...]

Categorised under: Collaboration, Enterprise 2.0, Intranets

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The intranet: communication portal or employee toolkit?

Christopher Swan writes about intranets becoming more than just a communications portal. To quote: Over the last year or so, I’ve seen a quiet war waging between communicators and employees. Communicators passionately want to share breaking news, org changes, evergreen stories and the not so timely letter from the CEO. On the employee end they [...]

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The secret second reason why your intranet news goes unread

Wedge writes about the secret second reason why your intranet news goes unread. To quote: We know the number one reason people find your intranet superfluous to requirements; irrelevant information. The ‘news’ stories are often Company focussed (what ‘we’ need to tell ‘you’, the little people) rather than ‘people focussed’ (what ‘you’ need to know [...]

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6 ways to measure effectiveness of news on your intranet

Nancy Goebel has written a great post on measuring the effectiveness of intranet news. To quote: Below is a short list of the KPIs that I put together for them on the basis that their home page functions very much as a digital newspaper. These KPIs are intended to provide an indicative view of quality [...]

Categorised under: Intranets, Metrics & ROI

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