Step Two Designs

This article explains a quick and effective technique for assessing whether your home page is an effective gateway to site content.

Rather than embarking on a major project at the first sign of problems, consider tactical solutions such as the redesign of the home page.

There is a worrying trend emerging in the field of information architecture: organisations are attempting to finalise site structures without evaluating their effectiveness in the context of a web page.

Creating strong information scents allows users to confidently find desired content on websites and intranets.

This article summarises the results of a public survey into intranet teams: how large they are, where they are located, what skills they have, and more.

This article introduces information architecture and provides guidelines for how to create an effective information architecture.

Paired interviews are a very effective technique for identifying differences in working practices or terminology.