Avoid the trap of seeing an information management strategy merely as a set of policies.

Intranet governance can be a daunting subject, so daunting that it is rarely addressed comprehensively, and often even the core aspects shied away from. This…

Every intranet includes some of the organisation’s policies and procedures. This article outlines the common ways to collate and share this information. We will cover:…

Policies and procedures are important information, and they need to be easily found and used on the intranet.

Many intranets teams are tasked with ‘creating intranet governance’ without further guidance on what that means for the organisation or a clear understanding of what…

Too many approaches to improving intranet content are destined for heroic failure.

This briefing outlines some practical steps that all organisations should take to help business areas and staff make the best of collaboration tools.

An intranet homepage policy is tool that can provide some welcome support to intranet managers as well as providing a clear direction to business units…

This briefing takes a different look at the role of intranet policies, and outlines five policies that all intranet teams should develop.

Intranets must be more than just a dumping ground for ‘second-hand documents’ if they are to be successful. Instead, a radically different policy needs to…