As budgets get tighter, organisations are looking for more efficient ways to train their staff. Intranets teams and authors are no exception. While many will jump to the online training …

The credibility of any intranet is dependent on content. Content that is created, published and maintained by many different people across the organisation. This frees up the intranet team to …

Provide a place for authors to seek help and training when they need it, whenever they need it.

Comprehensive training and support is a critical component of delivering, and sustaining, a great intranet.

An intranet is something that staff need to learn, just like any other business application or information system. This will require both formal and informal training.