Step Two Designs

The strength of enterprise search is also its challenge: how to pick which of the many features to use?

Macquarie University Library’s website plays a core role in the delivery of electronic services to clients. This article explores one of the key outcomes of user research into the site: a set of audience personas.

Creating personas is an effective way to understand the needs of your users, priortise features and functionality, and direct the design of your intranet or website.