Step Two Designs

While a CMS cannot magically keep content up-to-date, effective use of technology options can help greatly.

There are a variety of smart ways to help staff find what they need, when searching and browsing.

While basic metadata is routinely captured by most publishing tools, there is still widespread confusion about its uses and limits.

In answering this question, light will be shed on the long-term value of a CMS in capturing organisational knowledge, and its role in a broader KM strategy.

This briefing lists some very practical ways in which CMS metadata can be put to work.