Enterprise collaboration needs to be deployed seriously to succeed, and not treated as a zero-cost option.

There are a number of pitfalls to avoid when creating a new social intranet, to ensure adoption and business value.

“Helping staff do their jobs” is the primary purpose of most intranets. Yet this is only achieved when staff can quickly and easily find what they need on the intranet. …

Collaboration and social tools promise to transform how organisation work, dramatically improving the way that staff communicate and work together. They also provide new ways of storing (and retrieving) corporate …

This article discusses the results of a worldwide survey conducted to guage what extent personalisation is being used in intranets and portals.

This article presents a new perspective to rolling out a records management system, highlighting three critical success factors: the system, classification scheme and message.