April 26, 2013 by James Robertson
With the deployment of a new technology platform for the intranet comes the daunting task of migrating content from the old site. Hopefully there’s been a content cleanup, and a lot of the old and unused content has gone. This may still leave thousands or tens of thousands of pages to migrate. As outlined in [...]
Tags: authoring, content migration, Intranets
April 26, 2013 by James Robertson
Content is at the heart of all intranets. Pages, documents, and files populate the architecture with varying degrees of elegance and are managed under different authoring and publishing regimes. Over time, an organic process somewhere between glacial and viral overtakes the well designed structures (assuming they were there to begin with) and starts to clog [...]
Tags: content, content audit, content inventory, Content management, Intranets
December 13, 2012 by James Robertson
As budgets get tighter, organisations are looking for more efficient ways to train their staff. Intranets teams and authors are no exception. While many will jump to the online training option, this doesn’t necessarily work for all topics and all audiences. Training must cater as much as possible to different learning styles and author experience [...]
Tags: authoring, governance, Intranets, training
December 13, 2012 by James Robertson
In an ideal world, every staff member would be able to access the intranet regardless of role, location or disability. In reality, many staff do not have access to the intranet and accessibility needs are rarely thought about, let alone acted on. However, worldwide legislative changes to create equality in web sites are having a [...]
Tags: accessibility, authoring, content, Intranets, usability
October 31, 2012 by James Robertson
We have written a number of articles on how to improve intranet content including Improving intranet content and Helping intranet authors write quality content. Most of these activities focus on intranet teams and authors. This article focuses on items that should be considered when selecting or implementing a content management system (CMS). For those that [...]
Tags: content, Content management, content management systems, content quality, Intranets