By improving the way the intranet supports key tasks, immediate business benefits can be delivered in a manageable and cost-effective manner.
Author Archive: Tina Calabria
Tina Calabria is an alumni of Step Two Designs, and is an expert in usability, information architecture and user-centered design. She has worked in a variety of roles in many high-profile organisations.
MARCH 2004
An introduction to personas and how to create them
Creating personas is an effective way to understand the needs of your users, priortise features and functionality, and direct the design of your intranet or website.