User journeys provide a powerful way of simplifying complex tasks and topics

Effective strategies can only be derived from a strong understanding of staff needs.

Leading digital workplaces are already delivering a great employee experience

Design can transform the way we work, from fixing usability issues to uncovering new business solutions.

A case study on creating a global intranet that supports democracy worldwide.

When structuring a site, take a bottom-up approach to identify the right clusters

Tree testing provides a cheap and effective way of checking draft navigation before proceeding further into a redesign.