Search doesn’t work out of the box, and up to 80% of the default functionality must be stripped out for general search users.
Articles tagged: search
CMb 2008-05
Searching more is not always better
Driving enterprise search to cover ever more content does not necessarily deliver better results.
CMb 2007-02
Search doesn’t work out-of-the-box
Out-of-the-box, search doesn’t work, and there is a small (but vital) piece of work needed to design and tune the search solution.
MAY 2006
Nine ways to fix intranet search
This article outlines nine steps that can be taken by all intranet teams to improve the effectiveness of search, covering both design and under-the-hood changes.
CMb 2006-05
Obtain search in your CMS?
How good are the search capabilities built into CMS products, and when should you make use of them?
CMb 2006-01
Search should work like magic
At the most fundamental level, search should work like magic: it should always give staff the information they need, even if they only enter a word (or two).
CMb 2005-21
Good search is knowledge management
Beyond just helping staff to ‘find stuff’, search can play a valuable role in meeting broader knowledge management goals.
CMb 2005-20
Search engine ‘best bets’
Search engine ‘best bets’ can dramatically improve the search experience, particularly on information-rich sites such as intranets.
CMb 2005-11
What to include in intranet search results
Much can be done to simplify search results pages, to make them easier to use for all staff to use.
MAY 2004
Implementing an Effective Website Search Facility
AGIMO Better Practice Checklist, outlining a number of issues should be considered when designing and implementing search facilities.
CMb 2004-06
Intranet search reports
Search engine reports are one of the most effective tools for gathering user information and improving an intranet.
AUGUST 2001
Deploying an effective search engine
A case study describing how to deliver a successful searching solution. Provides guidelines on user interface design, indexing configuration, search engine weightings and more.