We live in interesting times. As part of our work at Step Two, we provide ongoing advice and mentoring for intranet teams around the globe. With the financial crisis and …

There are two key reasons for a staff member to come to the intranet: to find a specific piece of information, or to complete a specific task.

This article provides 10 words that describe successful intranets, including: innovative, productive and collaborative.

Many intranets are dedicated to allowing staff to complete administrative tasks easily, instead of assisting staff to do their core business.

The intranet goal ‘to efficiently disseminate accurate information’ is meaningless, and must be replaced.