There are two key reasons for a staff member to come to the intranet: to find a specific piece of information, or to complete a specific task.
Articles tagged: goals
This article provides 10 words that describe successful intranets, including: innovative, productive and collaborative.
Many intranets are dedicated to allowing staff to complete administrative tasks easily, instead of assisting staff to do their core business.
The intranet goal ‘to efficiently disseminate accurate information’ is meaningless, and must be replaced.
Content management systems should be made to meet specific business goals. Without a clear vision of these goals, it is impossible to track the success of the project, or ensure that the benefits are maximised.