Finding the right document is only half the task: is the document structured in a useful way?

When it comes to intranets (and information management in general), there is always a temptation to put in place simplistic rules, or to pursue simplistic strategies. Facing a complex situation? …

The field of information architecture (IA) has much to offer those creating taxonomies, including a range of structured techniques for testing their effectiveness.

This briefing outlines a simple scenario in which the intranet helps staff find key corporate information, while the documents accessed are stored in the document/records management system.

You need to understand how staff look for documents in a business setting, in order to design suitable systems and classification schemes.

This briefing provides an at-a-glance definition of terms for a range of information systems, including CMS, DMS and RMS.

This briefing helps to dispell the widespread confusion in the marketplace between document management systems (DMS) and content management systems (CMS).