Policies and procedures are important information, and they need to be easily found and used on the intranet.
Articles tagged: card sorting
When should online card sorting be used, and how to make the most of it as a research technique?
CASE STUDY (JUNE 2004)
FaCS applied user-centred techniques in the redevelopment of their large Government intranet, and it serves as a useful model for other organisations looking to tackle the same issues.
Card sorting is a simple user-centered technique for obtaining insight into the structure of a site.
Card sorting is a very simple method of working with users to come up with a usable information design. A valuable tool for all information architects.