Award-winning intranets engage users throughout the design process

By: James Robertson Posted: January 17, 2014

Involving users in the design phase of an intranet or web-based project is not just about gathering requirements and testing designs. It is also provides an excellent opportunity to engage …

Designing an intranet’s policy section

By: Catherine Grenfell Posted: June 25, 2012

Policies and procedures are important information, and they need to be easily found and used on the intranet.

Card sorting: online versus offline

By: James Robertson Posted: August 29, 2011

Card sorting is a common technique within user-centred design (UCD) methodologies. It’s also an activity that can polarise opinions; people either believe in it, or think it’s a waste of …

Card sorting: online versus offline

By: Alex Manchester Posted: August 29, 2011

When should online card sorting be used, and how to make the most of it as a research technique?

Information design using card sorting

By: James Robertson Posted: February 19, 2001

Card sorting is a very simple method of working with users to come up with a usable information design. A valuable tool for all information architects.