Step Two Designs

Policies and procedures are important information, and they need to be easily found and used on the intranet.

When should online card sorting be used, and how to make the most of it as a research technique?

FaCS applied user-centred techniques in the redevelopment of their large Government intranet, and it serves as a useful model for other organisations looking to tackle the same issues.

Card sorting is a simple user-centered technique for obtaining insight into the structure of a site.

Card sorting is a very simple method of working with users to come up with a usable information design. A valuable tool for all information architects.