Involving users in the design phase of an intranet or web-based project is not just about gathering requirements and testing designs. It is also provides an excellent opportunity to engage …
Policies and procedures are important information, and they need to be easily found and used on the intranet.
Card sorting is a common technique within user-centred design (UCD) methodologies. It’s also an activity that can polarise opinions; people either believe in it, or think it’s a waste of …
When should online card sorting be used, and how to make the most of it as a research technique?
Card sorting is a very simple method of working with users to come up with a usable information design. A valuable tool for all information architects.