FaCS applied user-centred techniques in the redevelopment of their large Government intranet, and it serves as a useful model for other organisations looking to tackle the same issues.
Articles tagged: card sorting
APRIL 2004
Card sorting: a definitive guide
Card sorting is a simple user-centered technique for obtaining insight into the structure of a site.
FEBRUARY 2001
Information design using card sorting
Card sorting is a very simple method of working with users to come up with a usable information design. A valuable tool for all information architects.