The field of information architecture (IA) has much to offer those creating taxonomies, including a range of structured techniques for testing their effectiveness.
Article category: document & records management
CMb 2007-08
Recordkeeping responsibilities on a single sheet of paper
Provide every staff member with a tailored and personalised single sheet of paper that covers what they need to file, and how.
CMb 2005-17
Providing intranet access to records
This briefing outlines a simple scenario in which the intranet helps staff find key corporate information, while the documents accessed are stored in the document/records management system.
CMb 2005-01
How staff look for documents
You need to understand how staff look for documents in a business setting, in order to design suitable systems and classification schemes.
OCTOBER 2004
Rolling out a records management system
This article presents a new perspective to rolling out a records management system, highlighting three critical success factors: the system, classification scheme and message.
CASE STUDY (MAY 2004)
Evaluating Caloundra City Council’s EDMS classification
This case study describes the use of usability techniques to evaluate the the Keywords for Councils classification for Caloundra City Council’s document management system (EDMS).
CMb 2004-04
Definition of information management terms
This briefing provides an at-a-glance definition of terms for a range of information systems, including CMS, DMS and RMS.
CMb 2003-04
Is it DM or CM?
This briefing helps to dispell the widespread confusion in the marketplace between document management systems (DMS) and content management systems (CMS).