Author Archive: Cairo Walker

Cairo is a senior member of the Step Two Designs consulting team, and has a primary focus on the application of information management strategies and initiatives. With over ten years experience, she has worked with a wide variety of organisations in Australia and New Zealand.

August 2008

Collaboration: leading by example

A case study of building collaboration within WWF, by bringing together people who are already working together.

MARCH 2008

Exploring the Intranet Hive (part 2)

This article completes the exploration of the Intranet Hive, a new model for managing intranets.

FEBRUARY 2008

Exploring the Intranet Hive (part 1)

This article introduces the Intranet Hive, a comprehensive model for managing ongoing intranet activities.

CMb 2008-02

Gaining intranet stardom

Being an intranet star isn’t easy, but there are practical ways of making it happen.

JULY 2007

Chatting bolsters business

This article explores the use of online chat in business and describes a case study of the use of instant messaging within a national enquiry centre for a government department that fields calls from the public across Australia.

OCTOBER 2006

The intranet homepage, protect it with a policy

An intranet homepage policy is tool that can provide some welcome support to intranet managers as well as providing a clear direction to business units and senior managers on the use of the homepage.

CMb 2006-15

Types of portal: a definition

Portals are not a one size fits all solution and there are many different types. This briefing provides at-a-glance definitions for a range of portal types.

AUGUST 2006

Understanding the requirement for a portal

This article uses two case studies to explore when to select a portal, and when a content management system would be more appropriate.