Find the right technology for your intranet or website

Technology provides a crucial foundation for maintaining successful intranets and websites.

While technology capabilities have greatly improved in recent years, the marketplace is only getting more complex.

What’s needed is a source of unbiased technology advice, that will bridge the common gap between business needs and technology capabilities.

We’ve helped organisations of every size choose the right intranet solution or website CMS. Our methodologies are both quick and effective, allowing you to move forward with confidence.

There is no single “right” CMS or intranet platform. Instead, the best solution is one that fits how you want to use it in practice. Choose wisely.

The challenge

The right technology can be transformative, but the situation in many organisations is complex:

  • the technology marketplace contains hundreds of products, with overlapping and ever-shifting capabilities
  • modern organisations contain a landscape of multiple technologies
  • short-term decisions need to be made, which can have long-term consequences
  • even when good tools are implemented, the challenge is to make the most of their capabilities
  • there are few sources of practical and unbiased technology advice to rely on

How we can help

We play a unique role, combining a vendor-neutral approach with deep knowledge of the marketplace. This allows us to give unbiased and deeply informed advice on technology options, as well as helping organisations select appropriate technology solutions.

This includes:

  • Determining business and technology requirements for new enterprise products and platforms.
  • Helping organisations select a web content management system (CMS) for websites,.
  • Assisting organisations obtain a new intranet solution that covers the full scope of publishing, collaboration and business process needs.
  • We can provide a short-list of solutions, as well as guiding through a tender or RFP process.
  • Advising on the right social and collaboration tools, to fit specific business and staff needs (also see our broader social and collaboration expertise).
  • Providing support in finding the right SharePoint product or implementer, a crucial element which underpins project success.
  • Helping teams choose between existing technology platforms, particularly when they end up competing within organisations.
  • Providing unbiased and pragmatic advice on technology strategy and directions.

A few of our clients

What our clients say

Choosing the right CMS was a challenge. With time and budget constraints, we felt it was best for us to get professional advice to help us procure the best CMS for our website redevelopment.

Getting James to help identify the company’s requirements and restraints helped us fast track the process. His vast and unbiased knowledge of CMS products provided invaluable mentoring experience to us. We were able to assess the vendors according to our business requirements rather than what the products can offer.

- Chris Poon, Australian Health Service Alliance (AHSA)

James Robertson’s brief was to work with us to refine our business requirements for a content management system.  The first step was to apply Step Two’s methodology for prioritising requirements and identifying key areas of uncertainty.

With limited project resources and tight timeframes, James’s knowledge of the current CMS offerings was invaluable. He kept all teams engaged in the process so that we reached a decision that was endorsed by all participants.

James, thank you for your contribution — your process is second to none!

- Miriam Moss, Online Content Coordinator, Legal Aid Queensland