Technology provides a crucial foundation for maintaining successful intranets and websites.
While technology capabilities have greatly improved in recent years, the marketplace is only getting more complex.
What’s needed is a source of unbiased technology advice, that will bridge the common gap between business needs and technology capabilities.
We’ve helped organisations of every size choose the right intranet solution or website CMS. Our methodologies are both quick and effective, allowing you to move forward with confidence.
There is no single “right” CMS or intranet platform. Instead, the best solution is one that fits how you want to use it in practice. Choose wisely.
The right technology can be transformative, but the situation in many organisations is complex:
- the technology marketplace contains hundreds of products, with overlapping and ever-shifting capabilities
- modern organisations contain a landscape of multiple technologies
- short-term decisions need to be made, which can have long-term consequences
- even when good tools are implemented, the challenge is to make the most of their capabilities
- there are few sources of practical and unbiased technology advice to rely on
How we can help
We play a unique role, combining a vendor-neutral approach with deep knowledge of the marketplace. This allows us to give unbiased and deeply informed advice on technology options, as well as helping organisations select appropriate technology solutions.
- Determining business and technology requirements for new enterprise products and platforms.
- Helping organisations select a web content management system (CMS) for websites,.
- Assisting organisations obtain a new intranet solution that covers the full scope of publishing, collaboration and business process needs.
- We can provide a short-list of solutions, as well as guiding through a tender or RFP process.
- Advising on the right social and collaboration tools, to fit specific business and staff needs (also see our broader social and collaboration expertise).
- Providing support in finding the right SharePoint product or implementer, a crucial element which underpins project success.
- Helping teams choose between existing technology platforms, particularly when they end up competing within organisations.
- Providing unbiased and pragmatic advice on technology strategy and directions.
A few of our clients
What our clients say
James Robertson’s brief was to work with us to refine our business requirements for a content management system, following Step Two Design’s methodology for prioritising requirements and identifying key areas of uncertainty.
With limited project resources and tight project timeframes, James’ experience and research of the current CMS offerings was invaluable. James’ ability to keep all teams engaged in the process helped us to reach a decision which was endorsed by all participants.
James, thank you for your contribution — your process is second to none!
- Miriam Moss, Online content coordinator, Legal Aid Queensland
Step Two’s James Robertson has helped WWF-Australia identify a suitable solution for our new website CMS and write an RFP. The process is simple, timely, very thorough and well structured. James challenged some of our preconceptions and, by asking pertinent questions, stirred us in the right direction. In the end, the decision we made was entirely ours and I am confident we took the right one.