Delivering the digital workplace

Organisations are having to work ever faster to keep up with the pressures of an uncertain world. Internally, new technologies and ways of working are transforming how firms operate.

Increasingly, organisations are moving from a collection of free-standing ‘silos’ (such as intranets, document management, ERP, CRM) to a more coordinated digital workplace. But what does this look like in practice? We can help you create a concrete vision, and chart a course towards it.

The digital workplace consists of the holistic set of tools, platforms and environments for work, delivered in a coherent, usable and productive way.

But the digital workplace is easy to define … it’s journey that we should all be focusing on.

The challenge

The changing nature of the modern workplace is presenting both challenges and opportunities:

  • new technologies, such as social tools, are allowing staff to connect and collaborate
  • information flows go from top-down, to two-way
  • mobile devices are changing how we want to work
  • senior management is driving change at an ever-greater pace
  • untangling legacy systems and silos is hard
  • without a common vision, projects are heading in many different directions

How we can help

We can help you get moving towards the digital workplace, by providing both inspiration and practical steps to take. This includes:

  • Presenting a vision for the digital workplace,  outlining the opportunities and possibilities, including real-world examples of what’s already been done.
  • Creating a shared vision for your organisation, bringing stakeholders together to align needs and plans.
  • Researching staff needs and opportunities, using practical research techniques to determine key needs and points of pain.
  • Developing a DW strategy, outlining a pragmatic approach and roadmap for delivering on the digital workplace vision.
  • Creating a plan for enterprise mobility, a key element of the digital workplace.

A few of our clients

What our clients say

We originally engaged Step Two to assist with the development of requirements for the implementation of a new corporate Intranet.

We ended up gaining far more from Step Two than what was included in the original scope. The invaluable sideline conversations, input and advice that come from Step Two’s knowledge and experience are something that you just don’t find with many vendors. We would happily work with Step two again and look forward to the next opportunity.

- Charlie Crispin, IT Project Manager, Lake Macquarie City Council

We have drawn upon Step Two’s UX expertise a number of times over the years as part of several very large development projects. While other companies tend to take a formulaic approach to UX, Step Two understands that UX is as much an art as it is a science and their bespoke approach to work and organisations yields some extraordinary user & customer insights.

- User experience, Queensland Government

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