Award-winning case study: University of Liverpool


This 12-page case study shares how a UK university is using mobile apps to increase student safety and wellbeing.

Key highlights from the case study:

  • Two separate mobile apps, each of which replaces paper-based legacy processes.
  • Student incidents can be recorded by hall supervisors, improving student safety.
  • Hall inspections can now be conducted electronically, uncovering issues in dorm rooms.
  • The time needed to conduct hall inspections has been slashed from 3 weeks to 3 days.
  • Apps integrate with the university’s data warehouse.
  • Two different approaches were taken to building the apps, with one delivered as a native app, the other as a responsive website.


The University of Liverpool has built two mobile apps to replace paper-based processes which support students. The RAIL app allows supervisors in halls of residence to record incidents involving students via a personal mobile device. The Hall Inspector app allows halls inspectors to dramatically reduce the time it takes to carry out room inspections by recording all data on an iPad.

The apps are not only reducing time and costs, but also improving the service to students. The apps have been very well received by staff.

This 12-page case study is packed with real-world screenshots and insights that will inspire your leadership team, and help you deliver a successful project.

Liverpool University screenshot for app to help hall inspectors.

The mobile development team at the University of Liverpool always deliver mobile solutions which meet well-defined needs, for example to help the inspectors of student accommodation. Screenshot appears courtesy of the University of Liverpool

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