Award-winning case study: Telstra


This 8-page case study shares how Telstra took a completely new approach to the traditional HR landing pages, to slash the number of calls to the internal service desk


Australian telecommunications firm Telstra has developed a new HR dashboard which is accessible via the intranet. It is designed to encourage self-service and reduce calls to the HR call centre, as well as increase awareness of lesser-known initiatives.

The dashboard incorporates information from a number of different systems. Employees can view pay and benefits data, annual leave, recognition, other HR content and even relevant social feeds. They can also perform transactions from the dashboard.

This 8-page case study is packed with real-world screenshots and insights that will inspire your leadership team, and help you deliver a successful project.


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